🛡️ Safe Gaming

bed3 Responsible Gaming

bed3 believes gaming should be a source of enjoyment — not a burden. We place the highest importance on the mental wellbeing and financial safety of every player.

For ages 21+ only. bed3 is for individuals aged 21 and above only. No minor may open an account or play on this platform. Parents are requested to ensure their children cannot access this site.

What is responsible gaming?

Online gaming is a legitimate form of entertainment that can be enjoyable when approached correctly. However, like any form of entertainment, gaming needs boundaries. Responsible gaming means staying consciously in control of your time and money, and keeping gaming an enjoyable experience — not the centre of your life.

At bed3 we believe gaming should always be "for fun." Our platform is built so every player can set their own limits and easily get help when needed. Responsible gaming is not a sign of weakness — it is the mark of a smart player.

Our goal is to create an environment where players can make informed decisions. We do not promote gambling as a way to solve problems — we see it as a leisure activity to be enjoyed within a set budget and time.

Core principles of responsible gaming

Play for entertainment, not to earn money
Set a budget in advance and stick to it
Do not play to chase losses
Take a break when tired or under stress
Set time limits and stick to them
Get help right away if you have a problem

Our protection tools

Deposit Limit

You can set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately. A 7-day cooldown period applies if you want to increase a limit — giving you time to reconsider your decision.

Loss Limit

Set in advance how much you can lose within a specific period. When the limit is reached, betting for that period will automatically stop. This is an effective step for staying in control of your finances.

Time-Out

Temporarily pause your account for anywhere from 24 hours up to a maximum of 6 weeks. During this time you cannot log in or place bets. Your account is automatically reactivated when the break ends.

Self-Exclusion

If you feel gaming is getting out of control, you can choose a permanent self-exclusion lasting from 6 months to 5 years. During this period your account will be completely closed and our team will not send you any promotional messages.

Reality Check

You will receive automatic reminders at set intervals telling you how long you have been playing and how much you have spent. This information helps you make informed decisions.

24/7 Support

Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Contact us via live chat for any questions or assistance related to responsible gaming — experts are always ready to help.

Simple steps to set limits

You can set your gaming limits in just a few steps from our Account Settings. The full process is summarised below.

Log In

Open Settings

Go to "Account Settings" and select the "Responsible Gaming" tab.

Choose Your Limits

Choose from deposit limit, loss limit, session time or time-out based on your preference.

Confirm

Confirm the amount and duration. The change will apply to your account immediately.

Warning signs of a problem

When gaming turns from enjoyment into a problem, certain signs appear. If any of the signs below apply to you, take a break immediately and get help.

Placing more bets to try to win back lost money

Borrowing money from family or friends for gaming

You have tried to stop gaming but could not

Work, studies or family responsibilities are being affected

Lying about or hiding your gaming

Feeling restless or uneasy when you cannot play

Prioritising gaming over eating, sleeping or daily life

Repeatedly spending more than your set budget

If you notice even one of the signs above, do not panic. Contact our 24/7 live chat support or email [email protected]. Our team is ready to help you with complete confidentiality.

Protection of Minors

bed3 strictly enforces the 21+ age limit. Age verification is mandatory during the registration process. No minor may participate on this platform.

Our request to parents: use parental control software on your devices to prevent your child or teenager from accessing this site. Always keep your login details secure and do not share them with other family members.

If you suspect an account is being used by a minor, notify our support team immediately. We will take swift action.

Minor protection tips

Never share your account password with anyone
Keep parental controls enabled on devices accessible to children
Keep your payment card and bKash/Nagad PIN secure
Log out of your account after use

Details about self-exclusion

Self-exclusion is a powerful tool that helps you keep yourself away from gaming. It is a voluntary step for times when you feel it is necessary to stop playing.

When self-exclusion is activated on bed3:

Your account will be fully locked for the chosen period
No promotional emails or notifications will be sent
The balance in your account will remain safe and will be returned at the end of the period
Logging in or playing any game will not be possible during this period
It cannot be cancelled before the period ends

To activate self-exclusion, contact us via live chat or send an email to [email protected]. Our team will complete the process within 24 hours.

Duration options

6 months Short-term break

1 year Medium-term protection

3 years Long-term rest

5 years Maximum protection

Frequently Asked Questions

Log in to your bed3 account, go to "Account Settings" and open the "Responsible Gaming" section. There you will find all tools including deposit limits, loss limits, session time limits and time-out. Any limit you set takes effect immediately. If you have any trouble, get help via 24/7 live chat.

Your account balance remains completely safe during the self-exclusion period. No bets can be placed while the exclusion is active, but your balance will be kept secure. Once the set period ends, you can use your account again and withdraw your balance.

Reducing a deposit limit takes effect immediately. However, a 7-day cooldown period applies if you want to increase a limit. This rule is intentionally in place so you do not make decisions based on impulse and your financial protection remains in place.

First contact our 24/7 live chat support — our team will guide you through the right steps. We help with complete confidentiality. We also recommend reaching out to local healthcare providers in Bangladesh for mental health support.

Time-out is a temporary break that can last from 24 hours up to 6 weeks, and your account is automatically reactivated when it ends. Self-exclusion is longer-term (6 months to 5 years) and cannot be cancelled while active. Self-exclusion is more suitable for those experiencing serious difficulty controlling their gaming.

Yes, bed3 monitors players' gaming patterns. If our system detects unusual behaviour — such as a sudden large increase in time or money spent — our team may reach out to you. This is not against you; it is for your protection.

Enjoy safely,
play responsibly

All games on bed3 are made for entertainment. Enjoy cricket betting, slots or live casino within your limits. Our support team is always here for any questions.

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Need help?

Live Chat

24/7 live chat support in Bengali. The fastest way to get immediate help.

Email Support

Write to us at [email protected] with details of your issue. We will respond quickly.

Read the FAQ

Find more information about responsible gaming in our detailed FAQ section.